Delivery information

Here you will find information about delivery, tracking, and what applies when you order from Felkodslasare.se. We want it to be easy and secure to buy fault code readers, OBD2 scanners, diagnostic cables, and accessories from us.

Normal delivery time

Normal delivery time at Felkodslasare.se is usually 1–3 days. When your order is shipped, you will receive delivery information and a tracking number via email so you can easily follow your package.

We always do our best to process and ship orders as quickly as possible. Delivery time may be affected by holidays, high workload at the carrier, or other circumstances beyond our control.

Trackable delivery

Orders are normally sent with trackable delivery. Once the order has left our warehouse, you will receive an email with a tracking number or delivery information, depending on the chosen shipping method.

If you have not yet received a tracking number, it usually means that the order is still being processed or has not yet been shipped from our warehouse.

Check your information when ordering

Always check that your name, address, email address, and phone number are correct when placing your order. Incorrect information may cause delivery to be delayed or not delivered as intended.

If your order contains multiple products

If you order several products, the order is normally shipped together. If anything deviates, for example, if a product is temporarily out of stock or needs to be sent separately, we will contact you or inform you via email.

Delays

In some cases, delays may occur. This can be due to high demand, holidays, transport problems, or other factors affecting delivery. We always try to send your order as quickly as possible and inform you if anything deviates.

Important about compatibility

Fault code readers, OBD2 scanners, diagnostic cables, and adapter cables can have different compatibility depending on the car model, year of manufacture, app, software, and the function you want to use.

Therefore, always read the product information carefully before purchasing. Please contact us before ordering if you are unsure which fault code reader, cable, or adapter suits your needs.

Questions about your delivery

If you have questions about your order or delivery, please feel free to contact us. Please include your order number in the message so we can help you faster.