Do you have questions about a product, your order, or which diagnostic scanner suits your car? You are welcome to contact us, and we will help you as best we can.

Questions before purchase

Are you unsure which fault code reader, OBD2 scanner, ELM327 adapter, diagnostic cable, or adapter cable you need? Please send as much information as possible in your message.

To help us assist you more easily, please include:

• Car model
• Year of manufacture
• Engine or engine code if you know it
• Which app, software, or computer you intend to use
• Which function you want to use, for example, reading fault codes, clearing fault codes, or using a specific diagnostic program

Questions about order or delivery

Is your question about an existing order? Please include your order number in the message. This will help us find your order faster and assist you with delivery, tracking, returns, or other order information.

Normal delivery time at Felkodslasare.se is usually 1–3 days. When your order is shipped, you will receive delivery information via email.

Returns and open purchase

If you have questions about returns or open purchase, it is best to contact us before returning an item. You have a 14-day open purchase period for unused fault code readers, provided the product is unused, complete, and in an unchanged condition.

Important about compatibility

Compatibility can vary depending on car model, year of manufacture, engine, app, software, and the function you want to use. Therefore, always read the product information carefully before purchasing and feel free to contact us before ordering if you are unsure.

We will get back to you as soon as possible

We try to respond to messages as quickly as possible. During periods of high demand, response times may be slightly longer, but we always do our best to help you.